Hilda Trujillo, directora del Museo Frida Kahlo en Coyoacán, Ciudad de México

La "Casa Azul" es más que un simple museo para la artista más famosa de México. De hecho fue la residencia y el estudio de Frida Kahlo. Por ello la directora del museo, Hilda Trujillo, desea ofrecer a los visitantes experiencias que vayan más allá de la pintura.

"El Museo de Frida Kahlo es uno de los museos más populares y prestigiosos de México, con una afluencia de más de 23,000 visitantes al mes. En septiembre de 2005 comenzamos a ofrecer visitas guiadas con el sistema guidePORT y ha sido todo un éxito. Nuestros visitantes están muy satisfechos. El servicio de soporte también ha demostrado ser eficiente y comprometido, incluso más allá de los aspectos técnicos. Como clientes, nos sentimos totalmente apoyados en el desarrollo de nuestros servicios culturales."

Ertan Yücel – Dueño de MeTan Ltd. en Estambul

¡A quién no le gustaría ver la forma en que vivían los sultanes! En el Museo del Palacio Topkapi en Estambul los visitantes pueden obtener una inolvidable impresión de su vida. Aquí la magia y el misticismo del estilo de ida oriental están al alcance de la mano. Un área de 700,000 m² le muestra a cada visitante la importancia cultural, económica y militar de esta residencia y sede del gobierno a través de una impresionante colección de porcelanas, manuscritos, retratos, trajes, armas y joyas pertenecientes a numerosos sultanes de la antigüedad.

Ertan Yücel, el socio de ventas de Sennheiser en el Cercano Oriente, ha tenido el honor de equipar a este sitio único con el avanzado sistema de visitas guiadas de guidePORT. Sin embargo, antes de esto fue necesario convencer a los organizadores de la exposición de las cualidades del sistema. Su facilidad de uso, su capacidad para transmitir la información en 9 idiomas, la alta calidad de audio, sus baterías recargables, su larga duración sin compromisos incluso bajo condiciones de uso extremo y la posibilidad de utilizarlo tanto en interiores como en exteriores fueron algunos de los requisitos. Según Ertan Yücel, "la marca Sennheiser goza de un enorme prestigio en Turquía. Pero al final, fue la amplia variedad de funciones de guidePORT lo que convenció a nuestros clientes". Y los directores del Museo del Palacio Topkapi están más que contentos al confirmar lo bien que los visitantes han recibido al sistema guidePORT: "Nos encanta ver la frecuencia con la que se rentan los dispositivos. Gracias a las altas ganancias que ha producido, el sistema guidePORT ha recuperado su costo mucho más rápido de lo que habíamos imaginado". 

T. Drost, educador, Fundación para la Conservación de la Naturaleza de North Rhine-Westphalia 

T. Drost participó en la planeación e integración de guidePORT al concepto general de la exposición permanente del museo y su implementación. 

"No tuvimos ningún problema para instalar y programar el sistema nosotros mismos. guidePORT nos permitió presentar nuestras exposiciones de nuevas formas, dándole a nuestros visitantes información más completa de una manera impresionante y divertida."

"guidePORT es toda una experiencia sonora que nos permite hablarle a los ciegos y débiles visuales acerca de temas que antes no podíamos tratar con ellos. Desafortunadamente sus áreas de aplicación se usan poco. Sería bueno que uno encontrara los sistemas guidePORT con mayor frecuencia."

She has many different talents and professions. But designing and recording audio texts, audio tours and audio books seems to be particularly close to Birge Tetzner’s heart – alongside her role as an advisor. It is no surprise then, that her services are booked by many well-known exhibitions that use audio guides. And that’s where, she says herself, she is coming across guidePORT more and more often.

“A major advantage of this system is that it is continually being developed in terms of its technology, continually growing to cater for the increased demands of the museum scene.” (…) “The acoustic quality of guidePORT is also commendable. I also appreciate guidePORT’s simple operating structure and that it combines an audio guide and a tour guide in just one device.” When asked about her experiences of working with Sennheiser and its partner companies, B.T. said: “It seems that any adjustments are dealt with very quickly there. They always respond quickly to my suggestions and requests.”

 Mario Loesel (Sales Manager at gpt audio)

“A television report about guidePORT on the evening news when the German Future Prize was awarded brought the system to our attention,” recalls M.L. Since March 2004, gpt audio has been primarily providing guidePORT to museums, exhibitions and even to churches. From an operator’s perspective, M.L. highlights how simple configuration is and the “low to almost non-existent maintenance costs”. “We appreciate the many sensible features, the universal application areas that these open up, and the enigmatic Sennheiser brand, in particular from a sales point of view,” says M.L. with a wink. He continues: “Since the launch of the new type of hand-held transmitter, our customers have been increasingly using guidePORT as group tour and interpreting systems.” On the subject of the further development of the system M.L. said, “I can see that Sennheiser is happy to listen to and implement my suggestions. This means that we are directly involved in the performance of the product.”

Professor Dr B. Vesper (Kiel University of Applied Sciences – Centre for Multimedia)

Professor Vesper has been running the Multimedia Studies course for six years. He and his scientific team develop innovative presentation techniques including systems which enable blind and partially sighted people to experience their surroundings acoustically. In a complex selection procedure involving the state government and a major association for blind and partially sighted people guidePORT was chosen as the system which perfectly meets the high requirements. B.V.: “The key attributes offered by guidePORT in the selection procedure were robustness, functional reliability and accessibility. The aspects which went against competing products were the lack of accessibility, rapid wear and risk of theft.” The university is justifiably proud of its work for the State Garden Show 2008 in Schleswig, where the guidePORT system, which has been programmed on scientific lines, will be used.

Lutzenberger + Lutzenberger

“It’s the breadth of variation in particular which makes art so fascinating for us. It offers us infinite flexibility in our design work and allows us always to pursue new paths. This fascination is accompanied by our particular high regard for objects. Our exhibits from the religious sphere certainly make that clear.” These are the words of B. L.. His wife S.L. confirms what he says with a nod of her head and adds: “As designers of exhibitions we find ourselves right in the middle of a process of infinite dynamism – which is increasingly encountering a great information need on the part of visitors. From our point of view it is extremely important only to deploy really suitable, beneficial and flexible instruments for information purposes. They must on no account spoil the effect of the exhibits. No, they have to unobtrusively and effectively support their impact.” In guidePORT they have in their own words “discovered an instrument whose performance and benefit filled us with enthusiasm from the start. Its great performance is accompanied by high-quality reproduction.” S. L.’s closing words: “We have been using guidePORT in the Mozart House, Augsburg since 2005 without experiencing any faults and we greatly appreciate this reliability.”